We are so excited to have you as a part of our ODDfam!
We like to keep things clear and transparent, so we’ve copied the main deets of your contract here. Please note that should you have any questions or concerns you can reach out to us at our membership page.
Authorization
- I authorize and direct One Down Dog LLC to charge my credit card on file for the payment of class fees and all other charges.
- I understand that if I opt for the monthly autopay, the amount will be charged to my credit card each month for a minimum of X (agreed length of contract can be found on your account) months.
- If my account goes into default (if unpaid 5 days past due), there is a $25.00 admin charge.
- I understand that should I make an invalid chargeback, I will be assessed a $25 admin fee to return.
Cancellations/Pauses
SHOULD YOU WISH TO DISCONTINUE YOUR MEMBERSHIP AFTER YOUR CONTRACT IS FULFILLED, CANCELLATIONS CAN BE MADE VIA THE ONE DOWN DOG APP, OR THROUGH YOUR ONE DOWN DOG ACCOUNT, OR SUBMIT YOUR REQUEST HERE. NO CHANGES WILL BE MADE TO AUTOPAYS AFTER MONTHLY CHARGE IS PROCESSED.
- There will be a $10 administration fee to pause an autopay (waived for 1st pause). Max of 3 mo per yr
- Pauses must be requested here with 15 day advanced notice.
- Membership can only be paused for a month at a time, and suspended time will be added on to the end of the contract.
- There will be no fee for suspension for medical purposes with Doctors note.
- Should you wish to cancel before the contract has been fulfilled, there is a cancellation fee of 50% of the remaining amount due.
Autorenewal
AFTER THE COMMITMENT, YOUR MEMBERSHIP WILL AUTORENEW ON A MONTH-TO-MONTH BASIS.